3 Comments

It's interesting to compare how advertising creative teams operate vs consulting teams. The creative teams will generate a vast quantity of ideas that they will never use. But these are not viewed as "waste", simply natural by-products of that process - much as respiration produces carbon dioxide and water vapour. Most of us don't seek to breathe less to reduce this "waste".

Part of the issue is that our models of work are based on industrial factories - e.g. Lean originates in Toyota, Six Sigma in Motorola. Factories are deeply unnatural places - and expecting the rest of the world to behave like them gets things backwards.

Also: https://blog.gardeviance.org/2015/06/why-agile-lean-and-six-sigma-must-die.html

Expand full comment